London. United Kingdom
London. United Kingdom
Our Tier 2 Technical Support is designed for intermediate users, SMEs, support teams, and managers who need deeper technical assistance and workflow optimization guidance. We provide specialized support to help you integrate GenAI tools effectively into your existing environment and optimize your productivity.
Expert guidance on integrating GenAI into your existing workflows
Maximize efficiency and output with advanced use-case support
Intermediate Users: People comfortable with technology who want to maximize GenAI potential
Small & Medium Enterprises: Businesses looking to integrate AI into their operations
Support Teams: Internal support staff needing technical guidance for their users
Managers: Team leaders implementing GenAI across their departments
• API integration and configuration guidance
• Workflow automation setup and optimization
• Third-party tool integration strategies
• Security and compliance considerations
Custom use-case development for your industry
Advanced prompt engineering techniques
Template creation and management
Performance optimization and fine-tuning
- Workflow analysis and optimization
- Team collaboration best practices
- ROI measurement and tracking
- Scaling strategies for growing teams
Fast-track email support with responses within 12 hours for urgent technical issues
Dedicated phone support for complex technical discussions and troubleshooting
Screen-sharing sessions via Zoom/Teams for hands-on technical assistance
Scheduled follow-up sessions to ensure optimal performance and address new challenges
Let us help you maximize your GenAI implementation and productivity
Get Technical Support